shan99 Terms & Conditions

1 General Terms

shan99 is an online gaming platform providing services for players in Myanmar. These services include Live Casino, slots, football betting, Poker, 2D lottery, and other games.

By accessing and using shan99's website, you confirm that you meet all of these terms and conditions.

If any provision of this agreement is unenforceable under applicable law, the remaining provisions will continue to have full effect. For any questions about shan99's services, contact us anytime via 24-hour Live Chat.

2 Account Registration and Account Management

2.1 Account Registration Requirements

To play on shan99, you must open an individual account. The following requirements must be met to register—

• Must be 21 years of age or older
• Must register with accurate personal information
• Only one account is allowed per person
• Must be able to provide a national ID or other identifying document if requested by shan99

2.2 Account Security

Do not share your account password with any third party. You are fully responsible for all activity that takes place on your account. If you suspect your account has been compromised, notify shan99 immediately.

2.3 Account Suspension

shan99 reserves the right to restrict or close any account without prior notice, particularly in cases of fraud, illegal conduct, or violation of these terms and conditions.

3 Age Restriction and Legal Compliance

shan99's services are available to adults aged 21 and above only. If an account is opened in violation of this restriction, shan99 has the right to close that account and void any remaining activity on it.

shan99's services must comply with the laws of the jurisdiction in which they are provided, and players are also responsible for ensuring their own compliance with the laws of their local jurisdiction.

4 Deposits and Withdrawals

4.1 Deposits

Accepted deposit methods on shan99 include KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer.

Deposit confirmations are only issued after shan99's banking team has verified the transaction. Please note that all transactions are processed in Myanmar Kyat (MMK/Ks) only.

4.2 Withdrawals

To be eligible for a withdrawal, your KYC (Know Your Customer) verification must be complete. If any bonus is involved, you must first satisfy the applicable bonus terms before a withdrawal can be processed.

• Standard withdrawal processing time is between 15 minutes and 2 hours
• Withdrawal requests are reviewed by shan99 and processed promptly
• Withdrawals must be made using the same method used for the original deposit
• Withdrawals cannot be transferred to a third party's account

4.3 Financial Disputes

If you encounter any issue related to a financial transaction, please contact us via shan99's 24/7 Live Chat. shan99 can only process complaints that are raised within 30 days of the date the issue occurred.

5 Bonuses and Promotions

5.1 Welcome Bonus

On your first deposit at shan99, you can receive a 100% welcome bonus of up to 200,000 Ks.

5.2 Bonus Wagering Requirements

To withdraw bonus winnings, you must wager 10 times the bonus amount (wagering requirement). For example, if you receive a bonus of 20,000 Ks, you must place 200,000 Ks in bets before you can withdraw any winnings from that bonus.

• The limits for each bonus must be read together with the terms and conditions set out for that bonus.
• shan99 reserves the right to modify or cancel any bonus offer at any time.
• If a bonus is not used within a reasonable time, it may be cancelled at shan99's discretion.
• For players who have claimed a bonus, the bonus will be credited after any pending deposit verification issues have been resolved.

5.3 VIP Program

shan99 has 5 VIP tiers—

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

VIP tier upgrades are processed based on shan99's internal review. For details about VIP program offers, contact us via Live Chat.

6 Game Rules

6.1 Eligibility to Play

shan99's services should be used for entertainment purposes only and with a healthy mindset. If you are playing with the intention of making it a primary source of income, or if you are continuing to play while experiencing difficulties, please use shan99's responsible gaming tools.

6.2 Prohibited Play

The following types of play are strictly prohibited—

• Playing using a computer program, bot, or automatic tool
• Using any technology that can predict or manipulate outcomes
• Abusing bonuses by playing in a way designed solely to collect bonuses
• Attempting to win through fraudulent means
• Claiming bonuses from more than one account

If shan99 detects any prohibited play, it reserves the right to void that player's winnings and close their account.

6.3 Football Betting Rules

shan99's football betting service cannot accept responsibility for the accuracy of match result operations. While the odds displayed on shan99 are as accurate as possible, please note that they may change at the time a match is cancelled or suspended.

7 Responsible Gaming

shan99 values responsible gaming. We are clear that gaming is for entertainment and enjoyment, and is not a way to generate income.

• You can set your own limits on how much you spend on gaming.
• Self-exclusion requests can be submitted through shan99's Live Chat.
• If you think gaming is causing problems for you, visit shan99's responsible gaming page.

shan99 reserves the right to impose restrictions on players who appear to be experiencing gambling-related problems. For more information, read our Responsible Gaming page.

8 Personal Data Protection

shan99 protects players' personal data using SSL encryption. The information you provide will only be used to process service requests and meet legal obligations, and will not be sold or shared with third parties.

For details on how your data is handled, please read our Privacy Policy.

9 Platform Usage Restrictions

When using the shan99 platform, you must strictly follow the rules below—

• You may not copy, modify, or reverse-engineer shan99's platform software, code, or data.
• You may not attempt to damage shan99's network through methods such as DDoS attacks or hacking.
• You may not open multiple accounts with the intention of collecting bonuses multiple times.
• You may not copy any content from the shan99 website without written permission from shan99.
• You may not impersonate shan99 or act as its representative to deceive third parties.

10 Service Suspension and Restriction

shan99 reserves the right to suspend or restrict services without prior notice in the following situations—

• Scheduled maintenance and server upgrades
• To comply with legal requirements
• To protect against potential cyber attacks
• To handle cases of violation of these terms

shan99 cannot be held financially responsible for any game losses resulting from shan99 server issues or communication problems.

11 Limitation of Liability

Players must understand that shan99 services are provided "as is" and shan99 cannot be held responsible for any unforeseen health, financial, or reputational losses arising from software and data issues.

shan99 does not guarantee optimal performance, and no unauthorised claims made without prior approval can override shan99's protections.

12 Dispute Resolution

Should any dispute arise between a player and shan99 regarding shan99's services, the following steps must be followed—

1. Report immediately via shan99's 24/7 Live Chat
2. shan99's customer service team will attempt to resolve the dispute
3. Players agree that shan99's internal decision shall be the final decision

When reviewing shan99 game results, shan99's server logs will be examined, and the findings from those logs shall be considered final.

13 Contact shan99

If you have any questions regarding shan99's terms, you can get in touch right away—

shan99's 24/7 support team operates in Myanmar language, so you can reach out in your own language and get help with any matter.

To log in and play at shan99, visit shan99 Login.